Unified Communications

Visually Connected can help you connect your teams and customers to harness and optimise Unified Communications (UC) for your teams and customers across every stage of planning, deployment, and operation. With one powerful platform, you can streamline communication across all devices and locations, boosting productivity, collaboration, and customer satisfaction.

Unified Communications merges the everyday business communication functions such as chat, call, video conferencing, data and file sharing into one interoperable system. The need for unified communications for daily interactions has accelerated in recent years with the growing demand for work from home and work from anywhere solutions 

Flexible user-friendly platforms such as Microsoft Teams, Zoom, Cisco Webex, and Google Meet for real-time collaboration have become essential components of day-to-day business operations.

Benefits of UC:

• Improve existing processes
• Boost employee engagement and productivity
• Easy to use
• Increase team-based productivity
• Enhance organizational agility
• Reduce costs
• Keeps information safe and secure

Flexible solutions for meeting rooms of all sizes for video conferencing, collaboration and content sharing.

What are UC technologies?

The goal of UC is to improve productivity, streamline business processes, and enhance communication among individuals and teams.  It is common for businesses to use multiple technologies that include the following features:

What is the future of UC?

Artificial intelligence in takes integrated communication tools to the next level. AI driven tools such as meeting transcription and chatbot meeting scheduling are two examples of AI applications in unified communication. Having these tools frees up valuable time for employees to focus on other tasks whilst also increasing efficiency.

Get in touch for help choosing the right easy to manage Unified Communications solution for your business.

Why your business needs unified communications:

Increases employee productivity – One platform to unify business tools together improves the efficiency and speed that tasks can be completed. UC enables employees (remote or in-office) to have access to tools and files as and when they are needed and enables productive multi-tasking and collaboration and engagement with colleagues.

Easy collaboration – UC provides real-time access to working files enabling colleagues to work together on a single file without the need to save multiple versions.

Low-cost solution – Adopt unified communications solutions does not require a big technological investment. At a minimum, you need an internet service provider, a router and modem and a capable PC, and you and your employees will have supplied the mobile devices to talk to each other.

Remote work support – UC platforms such as Microsoft Teams are feature-rich enabling a seamless transition between remote and in-office workers. Connecting with your colleagues at the tap of a button or making a presentation to your client with the ability to collaborate in real-time is truly a game-changer.

Customer experience – Unified communications make it easier for customers to access your business and being able to do so using any platform keeps your brand image front of mind. Studies show that over 80% of businesses compete on the basis of customer experience and having an effective UC solution is key to success on this front.

Streamlined IT – In the past, employees resorted to shadow IT using their preferred messaging apps or portable drives which made businesses vulnerable to data and security breaches.  Today’s unified communication platforms free up the IT department providing robust, multi-tiered security protocols such as encrypted chat to ensure that data is accessible only to authorized users and personnel.