What our clients say

We have been working with Visually Connected for some time now and have been constantly impressed with the amount of innovation they bring to the service they offer.

The way they have been continually improving their fast and secure remote support has been excellent.  We know we can rely on them to be responsive and deliver a good service, providing confidence that our AV systems will be available when we need them. This has been crucial as we further expand our hybrid working environment.

With the addition of their monitoring capabilities issues are often fixed before we are even aware of them.

Visually Connected also provide us with a comprehensive, secure, detailed support and maintenance.  Enabling us to optimise patching, antivirus and IT security down to individual devices and tailor it to our stringent cyber security standards.

Plus the extensive daily reporting allows us to follow the performance and the security aspect of all our AV assets both in Swindon and London.

I consider VCW’s support and maintenance technology to be unique and enabling with its advanced automation capabilities, coupled with a fully responsive remote support service. This ultimately improves our productivity and allows us to focus on our business needs without experiencing frustrating AV complications. I can strongly recommend this service to any business that seeks robust, cost-effective workplace technology and support.

To whom it may concern, I first met with Sussi from Visually Connected when I researched a new AV supplier. I was unhappy with my current supplier and they had let me down when they did not have the capabilities I needed to support us at BCS, the chartered Institute for IT. I called Sussi and she sent an engineer over within the hour to assess the issue we were having. Within the next hour he had ordered the part we needed and it was rectified the next day. After that we knew we had found our AV partner.

The team are so thorough and detailed in understanding our client side requirements and delivering a solution that works and that stays within budget. She respects that our organisation is a charity and has made sure that we are offered several solutions at several different price points. I trust Visually Connected with our entire AV asset portfolio and know we are in good hands should we need assistance and as a busy Senior Manager, this is invaluable to me. I would recommend partnering with Visually Connected to anyone who needs honesty, knowledge and support with their AV systems.

Good evening, and thank you all for yesterday’s hard work. Today was a roaring success with some excellent verbal feedback from both people at the event and the people on the zoom conference.

The sound from the lapels and the handheld microphones was very good not a bit of interference. The sound in the room was perfect with no complaints from any of the audience.

Hats off to you all for a job well done!

All the team at Faber & Faber were extremely happy with the proposal and work done, and we were delighted to showcase the power of our partnerships at Technimove with a successfully delivered project.

It was a great experience working with the whole team at Visually Connected Worldwide, who went above and beyond, and I look forward to building on our fantastic partnership.

We generally find the technology easy, streamlined, and straightforward to use. The user experience is consistent across rooms and simple to set up, usually just requiring the press of a few buttons. Everything so far has been fine for meetings and training events; however, we have encountered some minor technical hiccups at other times. In these situations, Visually Connected’s AV team are always on standby and have been quick to jump in and support, meaning that the issues have been solved quickly, and with minimal stress.
Overall, I’m pleased to say that the technology is meeting and exceeding our expectations – we have built a reputation for having a superior mic and sound quality compared to other bookable conference venues in the Southwest!