Support & Managed Services
Your Trusted Technology Support Service
Business and technology are in a state of perpetual change and it is important that you are able to safeguard your investments, avoid costly downtime and keep all your audio visual, communication, IT and security systems at optimal performance.
As your trusted partner, we provide proactive asset management looking after all equipment throughout your properties worldwide whether it was installed by us or somebody else so that you can you can to concentrate on your business.
Peace of mind that all your systems are monitored 24/7
All your devices will be added to our sophisticated preventative maintenance system where the items will be monitored 24/7 to make sure that all software and hardware items are operating at the optimal level and problems are solved before they are noticed. The system detects and logs service tickets automatically, highlights potential risks, complete health checks and updates software. Detailed performance reports and up-to-date assets list are available.
Our professional and experience helpdesk team is always ready to help either on the phone, through remote access, on-site assistance, arrange repair or replacements. We work to a very strict SLA, Service Level Agreement, policy and all problems will be attended to immediately. This service is available throughout the world either from our own dedicated service personnel or professional partners.
The right support for your operation
We offer a range of technology support packages or we can tailor a support programme to maximise the performance of all your technical equipment and reduce costly downtime. Our teams deliver technical and engineering support when you need it and where you need it.
We can also help with implementation of new technologies to ensure that your business has the right environment and tools for the future.
Our reputation is growing to be the best and most efficient technology support service in the world.
Get in touch with one of our experts to find out more.