AV Support Services

Visually Connected Audio Visual Support Services

 

AV: Audio Visual Support & Helpdesk

We want to be well known for our worldwide service, so in response to demand, we have established an efficient service set-up where we are able to supply and support at all levels.
We have professional partners in the United States (East & West Coast), Singapore, Hong Kong, Australia, Malaysia, Thailand and most countries in Europe.

Our proactive support AV team will manage all systems and complete buildings worldwide through our new USD remote monitoring system. Managed Workstations helps to look after all systems installed providing a continuous service health check through the following:-

  • Building a clear picture of each workstation
  • Producing reports on issues
  • Highlighting potential risks
  • Updating and upgrading software
  • Enhancing performance
  • Reducing downtime
  • Providing on-going support

This all helps you to concentrate on growing your business and increasing profits safe in the knowledge your systems are being monitored.
Our Managed Workstations consists of three separate services that can be built up over time to give your workstations complete support.

Monitoring:

  • Checks status of your workstations 24/7
  • Builds up a clear picture of each workstation
  • Automatic health checks
  • Keeps your business running

Maintenance:

  • Automatic patches and updates
  • Improves workstation performance
  • Helps you work smarter

Support

  • Combines monitoring and maintenance
  • Helpdesk support
  • Reduces downtime

Our customer can now concentrate on growing their businesses and increasing profits safe in the knowledge their systems are being monitored.